How We Apply Privacy Rules Across Wallet Steps
Our Privacy Policy covers the account details you provide, the verification step before account access, and records created when you request a wallet action. A DANA, OVO, GoPay or QRIS reference may be kept to match a receipt and check its status, while bank transfer and
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virtual account details help us reconcile the same request. We also record practical device signals, such as browser type, session time and security events, so we can protect your sign-in. We use these records for account operation, support replies, fraud checks and required retention. Where access
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or eligibility is discussed, it depends on local law. You can ask us to clarify a record through the account help route, and we will explain whether a correction, restriction or removal request can be applied to that record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.